No two cases are the same. Because of this, we take an individualized approach with all our clients. We know that for the cases we handle, and the people we work with, the attorney-client relationship must be personable and catered to your needs. That is why we take just a few cases at a time. We give ourselves the opportunity to give every matter, and every client, the proper attention they deserve. That means we do not just call. We sit down with you, advise, and counsel you. We always strive to work as a team and keep you as involved as you would like to be.
Over the years, thousands of clients have trusted us with their cases, and we have proven ourselves time and time again. We hold ourselves to certain standards to make sure that you receive the best result possible.
OUR COMMUNICATION POLICY
When you work with Spillane & Mrowka you will never be left in the dark. We believe in efficient and thorough communication with all of our clients. We see to it that our clients understand the process and the options available to them so they can work with their attorney to make informed decisions about their case.
We make the following promises to each and every one of our clients.
You will speak with your attorney the same day you call;
You will receive regular and timely updates on your case;
Every person at our firm will show you the utmost respect;
You will receive service from well-trained, competent professionals;
We will answer all of your questions about your case or the law in a manner that is simple and easy to understand;
You will receive our full attention when discussing and managing your case;
We will provide a fair and written fee agreement for our service and representation; and
You will always have the final say about decisions affecting your case.